FAQs

Glassware Storage Boxes / Glassjacks are tough plastic boxes and crates with internal dividers that separate glasses. Our glassware storage boxes, of which are referred to in the trade as Glassjacks, pack, stack, store and transport your glasses safely. Glassjacks are the perfect solution for moving glassware from venue to venue and are ideal for restaurants and bars that are struggling to find space for their glasses. Glassjacks are also ideal if you are catering for large events as you can store your glasses safely away until the next event.. Glassjacks offer a comprehensive range of Glassware Storage Boxes, Crates and Folding Crates, with different heights and many internal divider options / numbers of cells. If you would like assistance selecting the correct size Glassjacks, please select our easy use "Glass Measurement Guide".

Have you tried using the easy to follow 'Glass Measurement Guide' on the website? If you are still experiencing problems, please email us with your glass details, we require the height and width in mm of each glass and how many glasses you have. email: info@glassjacks.co.uk.

Assembly instructions and useful videos, please click here: Correx Box Assembly Instructions and Videos

The quickest and simplest way to place an order is online via our website. You can order safely and securely all day, every day. Simply check out as a guest or register with us to place your order. It is also possible to email through your order to info@glassjacks.co.uk, we will forward you an invoice for payment. Once payment has been received your order will be prepared and despatched to you (normally within 2 to 3 working days).

97% of our customers shop on-line. Here you will be provided with several different payment methods including Credit and Debit Cards using Sage Pay and PayPal. Other methods of payment include bank transfer (BACS) or cheque (made payable to Glassjacks Ltd). Please email us: info@glassjacks.co.uk to indicate if you would like to pay by BACS and we will supply you with our bank details.

Please email us your order, product references and quantities to: info@glassjacks.co.uk and we will provide you with a delivery date.

We try to despatch orders ASAP, usually within 2 to 3 working days. If you do have an urgent order, we will endeavour to meet your deadline.

For large orders, we can supply a quotation. Please email your glass details (height and width and how many of each glass type is required) to: info@glassjacks.co.uk

A copy of the invoice will be emailed to you once your order has been despatched and will also be included with your purchase.

We are an online business and do not have a showroom or trade counter.

Collections from our office premises are not possible. Our office is separate from our warehouse, we are therefore unable to offer a collection service.

You can cancel your order up to 4 hours until the time of despatch and you will be offered a full refund. Once the order has been despatched and you have received, it is the responsibility of the customer to then return the order in an un-opened, un-used and resaleable condition. The order will then be cancelled, and a refund will be issued in accordance with our Refunds and Return Policy.

Please send your returns to our office in accordance with our Refunds and Return Policy : Glassjacks Ltd, Office: 29 Field View, Knightwood Park, Chandlers Ford, Hampshire, SO53 4LJ.

All of our Glassjacks products can be found on our website. However, we do have a brochure for our Genware catering products. Please use the Contact Us page or email us info@glassjacks.co.uk to request a Genware brochure.

Discounts are possible for bulk / large orders. Please email us info@glassjacks.co.uk with the details or your order (product reference and quantity required).

Yes, samples are possible for customers intending to purchase a large order from our plastic glassware and glassware ranges. Please contact us by email info@glassjacks.co.uk with the product references you are interested in. We do not supply samples of our Glassjacks but they can be purchased individually.

We do not currently offer a printing service for our plastic glassware.

Glassware Storage custom durable stickers can be supplied with your glassjacks order. Please click here for more details – Branding for Glassjacks.
Office Address - Visits By Appointment Only