What is a Glassjack?

Glassjacks are tough plastic boxes and crates with internal dividers that separate glasses. Known as Glassjacks, they pack, stack, store and transport glasses safely. Glassjacks are the perfect solution for moving glassware from venue to venue and are ideal for restaurants and bars that are struggling to find space for their glasses. If you would like assistance selecting the correct size Glassjacks, please select our easy use "Glass Measurement Guide".

What size Glassjack do I need?

Have you tried using the easy to follow 'Glass Measurement Guide' on our website? If you are still experiencing problems, please email us with your glass details, we require the height and width in mm of each glass and how many glasses you have. Send your email to: info@glassjacks.co.uk.

Do you provide samples?

We do not supply samples of our Glassjacks - Glassware Storage Boxes, but the whole range can be purchased individually.

Do you provide branding or printing on Glassjacks?

Glassware Storage custom durable stickers can be supplied with your glassjacks order. Please click here for more details – . "Branding for Glassjacks". We do not provide a printing service for our glassware storage boxes.

Can I purchase dividers only for my Correx Glassware Storage Boxes and Solid Euro Crates?

You can purchase inner divider sets for the correx glassware storage boxes and solid euro crates. Please click here for the ranges:- "Box and Crate Divider Sets".

Plastic Glassware

Do you provide samples?

Yes, individual samples can be purchased for many of the glasses in our plastic glassware and glassware ranges. " Reusable Plastic Glassware".

Do you provide branding or printing for Plastic Glassware or Glassware?

We do not currently offer a printing service for our plastic glassware or glassware.

Do I need to use a CE or Capacity Marked Glass?

If you are a licensed establishment serving alcoholic drinks you will probably need to serve those drinks in measured volumes using government stamped drinkware. We have a wide range of plastic glasses which are CE marked to line or rim and stamped for compliance with UK licensing laws. If you need assistance with making your selection, please do get in touch info@glassjacks.co.uk.

What's the difference between Polycarbonate Plastic and Polystyrene Plastic?

The Elite range is our premium collection of high quality, reusable and virtually unbreakable plastic glasses. A fantastic alternative to real glass. They have superior strength and can be washed and reused 1000 times. The Econ range of Polystyrene Plastic Glasses is our selection of reusable plastic glassware, manufactured from clear crystal polystyrene material. They have good clarity but may break if dropped onto a hard surface or stood on. They can be washed and reused up to 100 times.

What are r-PET Plastic Glasses?

These glasses are made from food safe 100% post-consumer waste, from items such as water bottles, using carefully selected 100% recycled material. These cups are 100% recyclable; PET is the worlds most recycled plastic and can be re-manufactured as a wide range of goods. "Plastic Cups".

How do I wash my plastic glasses?

Take a look at our Article 'How to Clean Plastic Glasses' for advice with this. " How to clean Plastic Glassware".

Ordering & Returns

How do place an order?

The quickest and simplest way to place an order is online via our website. You can order safely and securely all day, every day. Either check out as a guest or register with us, an order confirmation will follow by email. It is also possible to email through your order to info@glassjacks.co.uk, we will forward you an invoice for payment. Once payment has been received your order will be prepared and despatched to you (normally within 2 to 3 working days).

Can I collect my order?

Collections from our office premises are possible. Our office is separate from our warehouse, we therefore require a collection to be booked in. Please email us to arrange this info@glassjacks.co.uk.

Cancelling Your Order

You can cancel your order up to 4 hours until the time of despatch and you will be provided with a full refund. Once the order has been despatched and you have received, it is the responsibility of the customer to then return the order in an un-opened, un-used and resaleable condition. The order will then be cancelled, and a refund will be issued in accordance with our Refunds and Return Policy.


Please send your returns to our office within 14 days of receipt in accordance with our Refunds and Return Policy to : Glassjacks Ltd, Office: 29 Field View, Knightwood Park, Chandlers Ford, Hampshire, SO53 4LJ.

Damaged or Missing Items

Please check your delivery carefully on arrival and notify us of any damages or shortfalls as soon as possible. We can then arrange for a replacement to be sent or provide you with a refund. A photograph of any damage may be requested.

Will I be advised when my order has been despatched?

You will receive a notification from us by email to let you know that your order has been completed and despatched.

Can I amend my delivery address once an order has been placed?

Please email us if you need to change your delivery address:- info@glassjacks.co.uk.

Payment Methods

What are your payment methods?

Orders must be paid for before despatch. 97% of customers shop online via our Glassjacks website. We provide several different payment methods including Credit and Debit Cards using Sage Pay and PayPal. A bank transfer (BACS) is also possible. Please email us: info@glassjacks.co.uk to indicate if you would like to pay by BACS and provide us with the details of your order (the product codes and quantity required). We will email you an invoice and supply you with our bank details.

I would like a quotation

For large orders, we can supply a quotation. For Glassware Storage Boxes please email your glass details (height and width and how many of each glass type is required). If you would like a quotation for Plastic Glassware, Glassware or Barware, please email us with the product code and quantity required for the items you are interested in. info@glassjacks.co.uk

VAT Invoices

A copy of the invoice will be emailed to you with your order confirmation once you have placed your order and will also be included with your purchase.

Do you offer discounts?

Discounts may be possible for bulk / large orders. Please email us info@glassjacks.co.uk with the details or your order (product reference and quantity required).

Will you accept a purchase order?

We can accept a purchase order. Please send this to us by email:- info@glassjacks.co.uk and we will generate an invoice for you for payment.


Can you specify a delivery date?

Please email us your order, product references and quantities to:- info@glassjacks.co.uk and we will check stock then provide you with a delivery date.

Can I receive my order before the weekend?

We try to despatch orders ASAP, usually within 2 to 3 working days. If you do have an urgent order, we will endeavour to meet your deadline.

Who will deliver my order?

We use the following courier service providers:- APC, Royal Mail and Parcel Force.

Can I track my order?

Please let us know if you would like the tracking details for your order. Email us:- info@glassjacks.co.uk and we will forward them to you.

What happens if I'm not in to accept delivery?

If you miss a delivery a card will be left by the carrier to advise you of this. The parcel may be left with a neighbour or in a safe place. Please note: The driver will only leave parcels safe if they believe it is safe to do so. If the delivery cannot be left safe, it will be returned to your local depot. In some cases you will need to respond to the calling card left to either collect or rearrange delivery. At other times the driver will attempt the next working day.

Do you deliver outside the UK?

Our standard delivery charge is for deliveries within mainland UK. For Non-UK Mainland Delivery including the Highlands and Islands there will be additional shipping fees. Please refer to our Despatch & Delivery Details. We do not ship internationally, however customers are welcome to organise their own shipping for collection from us. Please email us to discuss:- info@glassjacks.co.uk

Tips / Guides

Assembly Instructions

Assembly instructions and useful videos, please click here: Correx Box Assembly Instructions and Videos

Can you send me a brochure?

We do not have a catalogue or brochure, but all Glassjacks products with details and prices can be found online via our website.

Correx Glassware Storage Boxes - Glass Measurement Guide

For assistance finding the correct size glassware storage boxes we recommend our easy to use "Glass Measurement Guide".

Solid Euro Crate - Glass Measurement Guide

For assistance finding the correct size glassware storage solid crates we recommend our easy to use. " Glass Measurement Guide - Glassware Storage - Solid Crates".

How do I wash my plastic glasses?

Take a look at our Article 'How to Clean Plastic Glasses' for advice with this. " How to clean Plastic Glassware".

Office Address - Visits By Appointment Only